Managing difficult conversations at work (and while online)

 

Are you someone who avoids confrontation - endlessly putting off that chat you need to have with your unproductive team-member / difficult boss? You're not alone and unsurprisingly, challenging conversations is an issue that has come up for many of us over the last few weeks. Uncertainty has proliferated and people are facing conversations they haven't previously had to deal with, all with the added challenge of being unable to meet in person.

 

We were joined by business coach Ranti Williams, who helped to guide us through these challenges and equip us for that conversation we need to have, and come away with the outcome we want.